Annex 1 to the Terms: Withdrawal information and model withdrawal form

Withdrawal information

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (ELEVAYTE Online UG (haftungsbeschränkt), Rüdigerstraße 16, 40472 Düsseldorf, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also declare the withdrawal via the button "Vertrag widerrufen" (withdraw from contract), which is permanently available on our website and in the dashboard during the withdrawal period. After your confirmation via the button "Widerruf bestätigen" (confirm withdrawal), we will send you without undue delay on a durable medium (e.g. by email) an acknowledgement of receipt with the content of your withdrawal and the date and time of receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

End of the withdrawal information

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To ELEVAYTE Online UG (haftungsbeschränkt), Rüdigerstraße 16, 40472 Düsseldorf, email: [email protected]
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: PiPort, PRO bundle ______ and/or Enterprise add-on
• Ordered on ______
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.